Privacy Policy

1. Introduction

SharedResourceCenter ("we," "us," or "our") is dedicated to preserving your privacy. This Privacy Policy outlines our methods for collecting, employing, revealing, and protecting your data when you access our website sharedresourcecenter.xyz or when you make use of our yacht charter offerings.

Your agreement to the data handling practices detailed in this policy is indicated by your use of our offerings. This policy adheres to relevant privacy regulations, which includes the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

The personal information that you supply to us willingly includes:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Taking part in surveys or promotions

Such information may consist of:

• Your name and contact details (email, telephone, physical address)
• Payment details (securely processed by external service providers)
• Your preferences and specifications for charters
• Contact information for emergencies
• Food preferences or health-related information (if given)

2.2 Information Gathered Automatically

As you navigate our site, we collect specific details about your device and how you interact with our content:

• Your IP address and geographical data
• The type and version of the browser you're using
• Which pages you access and your duration of stay on our website
• Websites that led you to our site
• Details about your device such as the model, screen size, etc.

2.3 Cookies and Tracking Mechanisms

Our website utilizes cookies and similar technologies to improve your browsing experience. These methods enable us to:

• Store your custom settings
• Evaluate the use and efficiency of our website
• Deliver content tailored to you
• Enhance our offerings

You have the ability to manage your preferences for cookies either through your browser's settings or via our cookie consent tool.

3. How We Use Your Information

The purposes for which we utilize the collected data are as follows:

• Service Delivery: To carry out yacht rental services, manage bookings, and maintain communication with you concerning your arrangements
• Customer Support: To address your questions and provide support when needed
• Payment Processing: To handle transaction payments and oversee billing details
• Safety and Security: To ensure our operations are secure and to guard against deceitful practices
• Marketing: To distribute promotional content and news to you (subject to your agreement)
• Website Improvement: To scrutinize how our site is used and enhance its performance
• Legal Compliance: To abide by pertinent legal standards and regulations

4. Information Sharing and Disclosure

Your personal data is not for sale, trade, or rental to outside parties. However, it may be shared under these circumstances:

4.1 Service Providers

We might divulge information to dependable external service providers engaged in: payment management; web hosting and site maintenance; electronic marketing; analytic and service performance monitoring; customer assistance.

4.2 Legal Requirements

Your data could be disclosed if legally mandated or to comply with judicial proceedings, court mandates, urgencies, or to examine suspected deceitful or illicit undertakings.

4.3 Business Transfers

If a business merger, acquisition, or asset sale occurs, we might transfer your data as a component of the transaction.

5. Data Security

To safeguard your personal data, we employ suitable technical and organizational safeguards that prevent unauthorized access, changes, exposure, or destruction. Our security protocols include the use of encryption, secure servers, access management, frequent evaluations, and the training of our team.

Nevertheless, we must acknowledge that no internet transmission method or electronic storage system is completely secure. Therefore, we cannot promise the total security of your data.

6. Data Retention

Your personal data is kept only for the time necessary to achieve the reasons it was collected for, or as mandated by legal requirements. Here are the standard retention periods:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing communications: until you opt-out or request deletion
• Website analytics: 26 months
• Customer support: 3 years after the most recent contact

7. Your Rights and Choices

You have rights such as the ability to view, correct, erase (as the law permits), transfer, opt out from marketing, and manage cookies. should you wish to use any of these rights, please get in touch using the contact information provided below.

8. External Services

8.1 Google Analytics

We employ Google Analytics for the purpose of analyzing how our website is used. The option to opt out is available through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Links to social media platforms may be included on our website, each governed by their own privacy policies.

8.3 Payment Services

Transaction processing is managed by third-party services adhering to PCI DSS standards.

9. Transfers of Data Internationally

Your personal details may be transferred to, and processed within, countries other than United Kingdom. We ensure the application of protection measures in line with the relevant privacy regulations.

10. Privacy for Children

We do not intentionally gather personal data from children under the age of 13 through our services. Should you suspect that a child has provided us with personal data, we urge you to contact us promptly.

11. Changes to This Privacy Policy

We may modify this Privacy Policy to mirror changes in our practices or due to changes in legal obligations. We will inform you by updating the policy on our website, sending emails to registered users, or by placing a notification on our website. If you continue to use the services after the date it takes effect, it will mean you have agreed to the updated terms.

12. Contact Information

Should you have any inquiries regarding this Privacy Policy or our handling of data, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We adhere to the user consent policy set forth by Google Ads. You have the option to modify your cookie/tracking preferences at any time through our cookie settings page.